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Hotel housekeeping
The detail in the service is not nodular
-- the enlightenment that a piece of opinion blocks One went up the foreign guest of age comes to big to the hotel, visit old hall manager before, tell old hall the director, he lived in this hotel a week, will go back to the motherl...
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Satisfactory service quality
The service quality in clear restaurant is having the premise of principal port to fall to the development of restaurant, how winning satisfactory restaurant to serve quality is a when be worth farther deliberate main task. To solve this...
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Door of guest of hotel of 5 stars class locks up open program
Antechamber of – of room Wu ministry grooms manual Front Office Training Manual of – of Rooms Division Divide a department: Ministry of guest Wu service grooms title: Program of open of guest room door lock Thematic number: F...
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Hangzhou bay big public house is begun " sincere letter, smile serves " example
Recently, hangzhou bay big public house, through hotel interior the commissioner can is opposite of the observation that service of manner of job of departmental door staff, honorific reachs daily behavior to wait, record, summary and ma...
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The quality feature that restaurant serves
1. Serve the fluctuation of quality. Hotel service quality gets factitious factor the impact is bigger, because,this is: One of, the service object of restaurant is a person, they are having different interest, hobby, custom, habit, stil...
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Golden light of golden key service is bright
The most authoritative hotel expert thinks, golden key is the " heart " of fine public house and " soul " , its target is pursuit acme, add a surprise to guest satisfaction. Golden key service already made the world's famous brand, it is...
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Trainee of guest room ministry grooms plan (hotel of some star class)
New trainee already allocated cadre, be familiar with moving program as soon as possible to let them, throw the job at an early date, groom the be released from production to take on other duty that has the by a definite date before hill...
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Between hotel staff and god how civilization gets along
Business the daily life of a family hangs this word on mouth edge -- , the client is sacred. At present, fire of Hangzhou no less than is holding world recreational fair like ground of a bitter edible plant, world each district knows enj...
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